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Frequently Asked Questions
How do I change my Business Caller ID?
The reality is you probably don’t know how all your calls are displaying across the various networks and devices, and controlling how your Caller ID is displaying takes a lot of active management over updating outdated CNAM technologies and may still result in inconsistent display.
Skip the hassle and confusion of manually tracking down and staying on top of CNAM updates with the carriers and various databases with a trusted branded Caller ID solution that elevates your calls in a way you can fully track, monitor, and manage.
Why are my business calls labeled as spam?
Efforts to protect consumers from illegal robocalls led to the introduction of call blocking and labeling technologies, which have negatively affected legal business communications.
This led to declines in contact rates, customer experience, and revenue for businesses mislabeled as Potential Spam, Scam Likely, or Fraud, or even being blocked altogether and causing a lack of customer trust and damage to brand reputation.
Luckily, we've come up with an identity management solution to protect and enhance brand identity when calling.
What is Branded Calling?
Once you've taken care of your identity verification requirements and are set up to manage your reputation with your phone numbers actively protected, add another level of identity-enhancing technology through Numeracle's Branded Calling Solution.
Through our branded calling partner ecosystem, we extend a branded caller name to boost trust in your calls and enhance customer experience when they know who is calling.
Our intelligent Smart Branding solution has the built-in control you need to manage multiple sophisticated branded campaigns and continuously adapt to your needs.
What is Entity Identity Management?
Numeracle's Entity Identity Management (EIM) solution enables caller trust by providing the most comprehensive control and visibility to protect and monitor the phone numbers that represent your identity when you call.
This one-of-a-kind solution corrects spam/scam labels and improper call blocking while improving call delivery KPIs and ensuring the accurate display of your calls.
Is Numeracle suitable for individuals or businesses with only one or two phone numbers?
Numeracle is an enterprise‑grade solution designed for organizations that manage business phone numbers across multiple calling platforms or providers. Our platform delivers identity, verification, and reputation management at scale, which means it is not designed for individual consumers or businesses seeking support for only one or two numbers.
How does Numeracle price their services?
To deliver the most competitive pricing, based on your unique outbound calling structure, we’ll need to ask a couple of questions before providing a quote.
By simply sharing how many entities/brands do you represent, how many outbound numbers you use, and if you’re interested in spam labeling protection, caller ID name display, or both, we’ll be able to get you started with some pricing estimations.
