What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

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Resources

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Information Hubs

Everything you need to know about call delivery and identity management, all in once place.

Number Reputation Management

Where improper call labels come from, how it affects the reputation of your phone numbers, and how a remediation solution can improve your calls.

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Branded Communications

How branded calling works, what rich call data (RCD) assets are and how they can be used, its reach, impact, value, including case studies and our proof of concepts.

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Know Your Customer (KYC)

How Numeracle brought KYC to communications, how you can implement it using our framework guides, and what happens if you don't prioritize KYC.

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STIR/SHAKEN Call Authentication

The ultimate STIR/SHAKEN Resources and Guide with information and FAQs covering Attestation, Robocall Mitigation, proof of concepts, and more.

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