What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

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November 21, 2022

Canadian Number Support

Reputation & Remediation in the U.S.

Customer Communications

Supporting Canadian Numbers

Dialing from Canada into the U.S.? Registration is now open for Canadian phone numbers, along with our ability to submit any mislabeling for remediation that occurs on these numbers for review in the new Remediation Report.

To load Canadian Numbers in the portal, follow the steps below:

Create a new* Number Profile in the Number Management Section of the portal.
When creating that profile, select Canada in the country field, and move through loading the numbers as you always have.

*Canadian numbers are required to be in a separate profile.

Please note: while the portal currently displays phone numbers in 10-digit format (example: 8336690949), with the inclusion of Canadian numbers, the portal will now display numbers in E.164 format (example: +18336690949).

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Questions? Reach out to us:

‍Numeracle Support

‍833-669-0949

‍support@numeracle.com

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