What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

Numeracle's Spam Labeling Remediation Case Study

About this Study

Are your contact rates being impacted by incorrect Spam of Fraud labels?

Our analysis of phone numbers across multiple industries identified an average of 25% of a business's numbers are at risk for improper call labeling like Spam, Scam, or Fraud, resulting in lost business, productivity, and customer satisfaction equal to millions in financial loss.

This case study analyzes monthly and yearly status reports of phone numbers registered with our Identity Management Platform and the number of successful remediations conducted in 2021 and 2022 for comparison to contact rates before and after improving number reputation with our remediation services.

Download

Nothing Else Matters If They Don't Answer

The phone rings, and your called party has a few seconds to decide whether to answer. The appearance of a negative call label drastically diminishes the likelihood of a live pick-up, and call blocking at the network level further reduces that likelihood down to 0%.

Impact to KPIs: Report

Compare the successes of calls before and after spam and scam labels were remediated, including the % of remediations relative to phone numbers registered, success rates, average days to resolve labeling, and impact to contact rates.

Remediation vs. Monitoring

See why simply monitoring the status of your numbers or your calls isn't enough to protect your reputation or increase confidence in your calls.

Protect & Improve Calls

See why Remediation capabilities are the only way to boost customer trust by effectively removing the barriers preventing you from connecting.