What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

Entity IDentity Management for Healthcare

Why Patients Aren’t Answering Your Phone Calls

A Patient-Centric Contact Solution for Enhancing Engagement & Healthcare Operations

Whether you’re calling potential members during open enrollment season, trying to get an appointment scheduled or pay for an appointment with a patient, or delivering sensitive health information over the phone, prioritizing how you call is the first step towards transforming how you care for your patients and members.

What You'll Learn

Exposure to crucial gaps in your patient outreach and billing strategies

The Top 5 communications challenges that are hindering your success

Cutting-edge contact solutions to improve engagement and revenue

Real-world examples, data, & testimonials from the healthcare industry

Get Healthcare Call Insights

Telehealth

Hospitals

Equipment Suppliers

Pharmacies

Healthcare Management

Outpatient Clinics

Practicioner Offices

Telehealth

Hospitals

Equipment Suppliers

Pharmacies

Healthcare Management

Outpatient Clinics

Practicioner Offices

MedicareInsurance.com Utilized Numeracle to Improve the Integrity of its Business Communications

“Any stigma, whether robocalls, fraud alerts, spam, and scams, undermines the integrity of the business and the person attached to that phone number. Initially, we were not aware that some of our phone numbers were being flagged as “Spam” and “Scam Likely” when reaching out to our Medicare Insurance clients.”

88%

Healthcare-related appointments/payments are made over the phone

94%

Patients ignoring calls with spam/scam labels from unidentified numbers

33%

Providers reporting an average of 25% increase in phone conversion rates

-30%

Average decline in contact rates when calls have spam/scam labels

Build Patient Trust with Number Reputation Management

After sampling an array of healthcare provider challenges and goals, the best way to solve for low patient engagement and experience while improving day-to-day operations, appointment scheduling, and billing, is by prioritizing your communications, delivering them in a trusted way.

Healthcare providers can use this guide to:

Revolutionize ineffective contact strategies hindering your patient outreach and revenue goals
Learn how to foster patient trust
Improve operational efficiencies

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Declining Patient Engagement Rates

45% of providers report higher conversion rates with phone calls than other forms of engagement, but many reported low answer rates due to inconsistent or inaccurate patient call delivery.

Vulnerable Call Delivery & Patient Defrauding

74% of patients believe they’ve received a healthcare-related scam or fraud call, creating a reluctance to answer legitimate healthcare calls, resulting in a breakdown of trust that hinders patient experience.

Data Accuracy

How accurately are you utilizing your patients' data when you contact them? Do you know your patients' preferences?

Check Your Phone Numbers for free

Submit up to 3 phone numbers for your business to review real screenshots of live calls placed from your numbers across all three wireless carrier networks. Find out if you're labeled as Spam, 'Arnold's Pizza Shop', or simply being blocked

Get A Free Audit →