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Enhancing Patient Engagement &  Healthcare Operations

Whether you’re calling potential members during open enrollment season, trying to get an appointment scheduled or paid for with a patient, or delivering sensitive health information over the phone, prioritizing how you call is the first step towards transforming how you care for your patients and members.
Numeracle Solving Top 5 Challenges in PX

About this Whitepaper

After sampling an array of current healthcare provider challenges and goals, Numeracle has found a common thread amongst all who seek to solve for low patient engagement rates and experience while improving day-to-day operations, appointment scheduling, and billing for visits and procedures.

This whitepaper presents our exploration of 5 identity-based communication strategies within the healthcare industry to solve these issues by prioritizing patient experience and ease of care services in a secure and trusted way.

Healthcare providers can use this guide as a roadmap to revolutionize ineffective contact strategies from hindering patient outreach and revenue goals while learning to foster patient trust and improve operational efficiencies.

Declining Patient Engagement Rates

45% of providers report higher conversion rates with phone calls than other forms of engagement, but many reported low answer rates due to inconsistent or inaccurate patient call delivery.

Vulnerable Call Delivery & Patient Defrauding

74% of patients believe they’ve received a healthcare-related scam or fraud call, creating a reluctance to answer legitimate healthcare calls, resulting in a breakdown of trust that hinders patient experience.

Data Accuracy

How accurately are you utilizing your patient data when you contact them? Do you know you patient preferences?
It starts with an insight
Ready to take control of how your identity is presented to consumers? 
Are you curious about how your calls are being labeled? Maybe you know you have a problem and don't know where to start?

Contact us today and take the first step towards high quality and trusted connections.
GET STARTED