What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

Numeracle's Number Reputation Management Solution

Fix Negative Call Labels

No more calls with inaccurate call labels

Many factors may cause negative reputation on your phone numbers that result in your calls being mislabeled with warning tags like Spam, Scam, or Fraud which impact your ability to successfully connect with customers and tarnishes your brand reputation.

Let's fix that. Most solutions only let you monitor which numbers are currently mislabeled, but Numeracle believes in giving you the ability to prevent and correct those labels while protecting your calling identity.

Let Us Protect & Correct Your Numbers

450+
Trusted Clients Served

445,000+
Phone Numbers Protected

266,000+
Phone Numbers Remediated

Spam Labels be Gone

more calls with accurate call labels

Numeracle is the most trusted solution for preventing and correcting negative call labels from harming your phone numbers, with the widest reach across all the top wireless carriers and analytics partners. We are always Know Your Customer (KYC) compliant and pride ourselves on being the first to solve this issue in the industry to keep protecting customer communications.

Businesses serious about managing their calling identity and protecting their outbound communications choose us for our ongoing support and dedication to ensuring your calls are successfully delivered.

The Best in the Business

97%
Numbers successfully protected when registered

94%
Numbers actively remediated on your behalf

1.5 Days
Days to resolve any support requests

Check Calls Labels On-Demand with Number Check

Seeing is Believing

Number Check is the latest enhancement to Numeracle’s Number Reputation Management, providing on-demand visual confirmation of identity presentation, including real screenshots of live calls placed across top wireless networks.

Exclusive to Numeracle Entity Identity Management^TM (EIM) customers, Number Check provides the ability to spot-check the display of registered numbers in between regular reporting cycles. A source of truth when it matters most, Number Check is available on-demand, in batch form, to existing customers to confirm the current display of calling identity.

Number Check Customers can filter and export the historical data pulled from Number Check Inquiries to help inform strategizing and you seek to gain insight into what's working with your outbound call strategies and what's not.

The essential first step

Going beyond traditional reporting to bring you tangible display metrics

Real images provided of real phone calls for visual confirmation

Any mislabeled phone numbers are entered into our remediation queue

Identity Management

Number Registration

Visibility & Control

Remediation & Reach

Define how your identity is delivered when you call

Few providers offer a true number reputation management solution that is able to continuously prevent, improve, and correct negative call labels.

There's only one trusted solution provider offering spam label remediation as part of an end-to-end Identity Management Solution, with the control and consistency to define how calls are displayed across the wireless calling ecosystem. That's us.

A Trusted Solution With The Widest Reach

The only appeals process for fixing improper spam labels that reaches the all the top wireless carriers and analytics providers

Successfully protects 97% of our average customer’s total number of numbers, with only 3% left over, which we proactively remediate

Improve the accurate presentation of your calls

Registering your outbound numbers to your Verified Identity^TM proves to the analytics providers labeling your calls that you are who you say you are every time you call.

Registering your numbers prevents default blocking at the carrier level, greatly lowers your chances of being mislabeled as spam, and keeps them continuously protected. If any numbers are mislabeled, having them registered allows us to successfully advocate for their removal.

Registration for Visibility & Control

TN Providers can claim ownership of inventory phone numbers to clean the slate of previous reputation baggage from past owners

Our registration covers all top wireless carriers in partnership with the top call blocking and labeling analytics engines and apps

An Aggregated Solution That You Control

By working together with the top carriers, analytics companies, and developers of call blocking & labeling apps, we are able to provide the highest visibility and control across the stakeholders who effect the way your calls are presented.

From our aggregated platform, you can add, swap, or delete numbers in multiple campaigns from your profile as you see fit with you dialing strategy and growth, directly from our Entity Identity Management^TM Platform.

The Trusted Industry Pioneers

Numeracle was the first to market a technology platform for Identity and Reputation Management to protect communications

We report on call labeling and provide risk ratings across all top carriers so you can remediate labels and protect your reputation

Leverage a solution that allows you to fix improper labels

The analytics and algorithms scoring and labeling your calls are always changing, so attempting to correct your spam labeling issues on your own can be a very time-consuming (and expensive) process. Our platform goes beyond monitoring to give you ongoing visibility with actionable solutions into how your calls are being delivered.

Our remediation process advocates for the legitimacy of your calls and, so far, we have successfully removed over 266,000+ negative labels associated with our clients' phone numbers.

Reports & Testimonials

Includes health checks and risk rating reports to keep you aware of how your numbers are being labeled should action need to be taken

Visit our Who We Serve page for customers testimonials on the success of our remediation process, led by our Client Engagement team

Frequently Asked Questions

How do I know this is right for me?

Most number registration-based solutions only let you monitor which numbers are labeled, but we give you the ability to correct and protect your calls from network-level blocking by associating your phone numbers to your vetted Verified Identity^TM.

Get STarted

Why do I have to verify my identity first? Can't I just register my numbers?

The purpose of establishing a business’ status as a Verified Identity^TM is multi-layered. It enables us to distribute this status to the wireless network to remove 'Scam' or 'Fraud' classifications of phone numbers within the call blocking and labeling ecosystem by proving your legitimacy (setting you apart from the fraudulent bad actors).

Without this crucial first step, you risk having your calls mislabeled and blocked with more frequency. Phone numbers can also carry reputation baggage from previous owners; if you change your phone numbers frequently, this is particularly relevant.

Does mitigating labels provide me with a Caller ID Name on my calls?

No. Our Number Reputation Solution focuses on identifying, preventing, and remediating improper labeling of your calls with tags like 'Scam Likely' and 'Spam.' We provide risk ratings on your registered numbers so you can decide if you would like to add, delete, rest, or remediate existing numbers. We can mitigate labels for you via our appeals process, which has a high success rate at correcting negative labeling / reputation.

This does not add a Caller ID Name, but if you would like to take advantage of a solution that does provide this, check out our Branded Calling Solution.

What does "calls with a checkmark have been verified by the carrier" mean?

Calls that display a checkmark at the time of call or in the call history log represent the establishment of the caller as a legal and verified calling party confirmed via STIR/SHAKEN. The identity of the caller has been vetted and validated and you can trust that the caller is who they say they are and the number hasn't been illegally spoofed.

What does your appeals process to mitigate labels entail?

Once we’ve verified your identity and registered phone numbers to that identity, we will be able to provide visibility into phone numbers that have been registered to your name that are classified as a “Spam” call across the wireless providers.

When/if this happens, we can go directly to that provider to ask them to appeal, or remove, that label. We’ll lead with the fact that you’re a Verified Identity, phone numbers are registered to you for the purpose of legitimate business calling purposes, and we believe the Spam label is in error.

While no one can offer 100% success, Identity Verification and Number Reputation successfully protects 99.77% of our average customer’s total number of numbers. For the remaining 3% of numbers that may experience issues, our dedicated Client Engagement Team is behind the scenes submitting remediation requests on your behalf (most of which are done proactively without you even having to ask). It takes us 1.6 days to complete a remediation request, with progress metrics reported via dashboard. And should remediation be unsuccessful on any particular carrier network, we’re here to provide additional strategies to address, as well as respond to support requests of any kind within 1.5 days.

Is Number Reputation Management available to TN Providers?

Yes! TN Providers are able to utilize Numeracle's Entity Identity Management platform to associate phone numbers to their Verified TN Provider Identity profile to manage number reputation and improve the hygiene of number inventory. By managing reputation, TN Providers can protect phone number inventory and provision clean numbers to customers with confidence. Reach out to start a conversation!

How does Numeracle price services?

Pricing for Identify Verification and Number Reputation starts with us gaining an understanding into your calling structure. How many entities/brands do you represent, how many numbers do you use, etc.

To learn more about pricing for branded calling capabilities, reach out to start a conversation!