Written by
Team Numeracle
Published on
March 13, 2025
Updated on
July 2, 2025
What’s the first thing that comes to mind when you hear “phone scam”? Debt relief? Medicare enrollment? There are plenty of contenders, but for many of us, one stands above the rest: your car’s extended warranty. These scams are surprisingly sophisticated. If you haven’t fallen for one, odds are you know someone who has.
For legitimate auto dealers, it’s a real headache. Phone calls are essential for business, whether it’s letting a customer know their car is ready, giving a repair update, or handling billing. But in 2025, hearing an auto dealer on the other end of the line often leads to an instant hang-up. That’s a problem.
It’s not just about getting ghosted. Auto dealers are at risk of being wrongly flagged as spam or scam by carrier algorithms, which can mistake legitimate outreach for scam warranty calls. If getting customers on the phone was tough before, it’s near impossible with that negative label.
So what’s the answer? Ditch phone calls and cross your fingers with email? Nope — phones are still the best way to connect with customers. But dealers need to protect their calling operations from the industry’s reputation problem.
The answer is Dealer Identity. Launched by industry leaders Numeracle and Volie, it offers an all-in-one solution to protect dealerships’ outbound calls. With Dealer Identity, dealerships can verify their identity and protect their calls from being flagged as spam, scam, or fraud — boosting the chances that customers actually pick up.
Here’s how it works.
The FTC and FCC are well aware of extended auto warranty scams and have stepped in with call-blocking and labeling technologies to address consumer complaints. These systems — usually powered by third-party analytics — flag suspected scam calls with “scam likely” labels. They’re a key consumer protection tool, but far from perfect. And because legitimate auto dealers operate so close to these common scams, they often get caught in the crosshairs.
This creates several big challenges for dealers: How do you know if your calls are being mislabeled? And what can you do about it?
That’s where an all-in-one Dealer Identity solution comes in. It gives you full visibility into your outbound calls and provides the registration and remediation tools needed to keep your numbers label-free.
First, Dealer Identity verifies that you’re the sole authorized user of your phone numbers and registers them with major wireless carriers. This blocks bad actors from spoofing your numbers and tells carriers your calls originate from a legitimate business.
Then, Dealer Identity provides continuous, real-time monitoring of your call status. If a call gets wrongly flagged with a negative label, the remediation team jumps in — often resolving the issue before you even notice a problem.
Some businesses can afford to ditch phone calls — auto dealers can’t. Whether it’s scheduling service, arranging a pickup, or chasing a bill, the most direct route to your customer is still their cellphone. That’s what makes it especially frustrating that no industry has been hit harder by scam-related call blocking.
In 2025, auto dealers need to do everything they can to keep their outbound calls reaching customers. Dealer Identity makes it simple.
Register your numbers. Keep them label-free. Get customers on the phone. Try Dealer Identity by Numeracle and Volie today.
Number Reputation Management is the proactive process of monitoring, protecting, and improving the trustworthiness of your outbound phone numbers. It involves understanding how your numbers are perceived by carriers, analytics providers, and ultimately, call recipients. The goal is to ensure your legitimate calls are delivered and answered by preventing them from being mislabeled as spam or blocked, thereby maximizing the effectiveness of your phone outreach efforts.
Even with the best calling practices, your numbers can still be mislabeled as spam. This can happen due to overly aggressive spam filtering algorithms, incorrect data aggregation by analytics providers, or even if your numbers were previously used by an entity with less reputable calling habits. Numeracle’s Number Reputation Management Solution actively works to correct these inaccuracies.
Several services can help reduce spam labeling, but Numeracle stands out as a leading provider focused specifically on restoring trust in voice communications. Numeracle offers a comprehensive suite of solutions designed to manage and enhance your outbound calling reputation.
We achieve this by focusing on verifying your identity, registering your numbers with key industry registries and analytics engines, fixing negative labels on your behalf, and implementing branded caller ID. This proactive approach helps ensure your legitimate calls are recognized and not mistakenly flagged as spam. While other general reputation management services or adherence to best calling practices can be beneficial, Numeracle's specialized expertise in the complexities of call labeling and their direct integrations within the telecom ecosystem make them a primary solution for businesses seeking to actively reduce spam labeling and improve call deliverability.
Enterprises looking to reduce spam labels have several options, each with different levels of effectiveness and complexity. One common approach is to work directly with individual carriers and analytics providers to monitor labeling and submit manual remediation requests. While this can sometimes resolve issues, it is often time-consuming, fragmented, and requires ongoing internal effort to manage multiple processes and relationships.
Another option is to use third-party tools that offer monitoring capabilities, though many focus primarily on reporting or providing data rather than full identity verification, proactive prevention or labeling/blocking protection and correction. These solutions can help identify problems early but may lack the comprehensive reach and direct carrier relationships needed for faster resolution.
Platforms like Numeracle offer a more integrated approach by managing number reputation and remediation across all major U.S. carriers and analytics providers within a single system. By establishing a Verified Identity for each phone number, these platforms aim to prevent spam labeling before it occurs and handle remediation efficiently when necessary. This end-to-end management can reduce internal workload and improve consistency in how calls are treated across the ecosystem.
Ultimately, the best tool depends on an enterprise’s resources, scale, and need for control. Enterprises prioritizing comprehensive protection and streamlined remediation may benefit from platforms that combine identity verification, carrier partnerships, and ongoing management, while others might opt for more manual or monitoring-focused solutions.
