What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

2024 Remediation Case Study

About this Study

Are your contact rates being impacted by incorrect Spam of Fraud labels?
Numeracle’s Entity Identity Management (EIM) Platform monitors the status of phone numbers and completion of successful remediations across the wireless ecosystem.

By comparing status reports from 2024 to prior years, we evaluated the impact of remediation before and after correcting negative labels and investigated quarterly trends.

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Nothing Else Matters If They Don't Answer

Successful outreach over the phone can be a challenge when numbers are labeled as Spam, a Scam, or a Fraud.

These negative labels significantly reduce the likelihood of your calls being answered.

Impact to KPIs: Report

Compare the successes of calls before and after spam and scam labels were remediated, including the % of remediations relative to phone numbers registered, success rates, average days to resolve labeling, and impact to contact rates.

Remediations On The Rise

With remediation levels almost doubling in two years, it’s clear the battle to correct labeling issues for legal business is still very much alive and an essential component of outbound dialing.

Protect & Improve Calls

With our platform, remediation starts on day one and continues proactively so managing negative labels doesn't interfere with your overall contact strategy.

It starts with an insight

Are you curious about how your calls are being labeled? Maybe you know you have a problem and don't know where to start?

Contact us today and take the first step towards high quality and trusted connections.

Get STarted