KYC didn’t use to be associated with the telecommunications industry, but as service providers execute their Robocall Mitigation Plans and continue to extend STIR/SHAKEN deployment in support of the FCC, identifying every entity originating traffic on your network or platform with confidence is the new normal and expectation.
Identifying every entity communicating across your network can often be easier said than done. Today, there is a complicated relationship between the entity behind the call (also referred to as the calling party, brand, or enterprise), its outsourced contact center partners, number provisioners, and any other party involved in facilitating the call’s origination.
This guide helps break down these complexities so you can implement meaningful KYC due diligence on your network or platform.
