If you use enterprise software, you’ve likely faced one of two problems. Either it’s so tightly controlled that you can’t get anything done without going through a support team, or it’s so hands-off that when you finally need help, no one’s around.
This is especially frustrating for reputation management platforms because it’s affecting your day-to-day operations and overall business success. You shouldn’t need help checking your outbound call delivery or managing your phone numbers, but you also need to ensure someone is around to assist you, should an issue arise.
Since the beginning, Numeracle has advocated for businesses to regain control over their identity and calls, and its platform is built to address this challenge. User-friendly with white-glove support, it helps customers get back to the business that matters most. Here’s how it works.
Few things are more frustrating than trying to get data from your solution provider and feeling like you can’t get a straight answer or understand how to navigate their software and extract meaningful data.
Not only is registering to the platform easy, but it gives clients full visibility into their phone numbers with call labeling dashboards, weekly number health reporting, and on-demand spot-checks through the Number Check feature.
You’ll know exactly which numbers were labeled by which carriers, with visibility into their labeling status as soon as the Numeracle team steps in. All the data you need is just a click away.
If a spam label gets attached to even a single phone number, it can be a time-consuming headache to get it removed with the carrier that labeled it. With Numeracle, you’ll have the experts with the right tools and relationships to fix it and check how that number is displaying via the other carriers too.
Numeracle’s customer success team puts remediation first. They report and monitor your numbers proactively, as soon as one is flagged, they step in to fix it—often before you even notice the problem.
While most number reputation management solutions on the market only go so far as monitoring the status of your numbers, with no clear path to fix it, Numeracle acts as an extension of your team and corrects those labels on your behalf.
While the portal itself is designed to be self-service, the Client Engagement Team is just an email away, ready to consult you on best practices, strategies on how to best utilize the platform, and answer any questions.
Numeracle’s platform delivers radical transparency to clients, empowering you to make the best decisions for your business.
Branded calling can be a game-changer for companies, but it’s not always the right fit for every campaign, despite what some providers might claim. Our all-in-one platform gives you the flexibility to layer branding on top of your reputation management strategy.
Numeracle’s platform gives you real insights into branded calling: where it works, how to optimize it, and when it’s best used. That means you can compare the successes and ROI of branded versus unbranded campaigns, which means more informed purchasing decisions, all directly within our platform.
Enterprise software often feels like a tug-of-war between inconvenient features and inadequate support—and for something as important as outbound calling, that won’t cut it. Numeracle’s platform gives customers the autonomy and transparency they need—backed by a best-in-class support team, ready to step in when needed.
Want to try out one of Numeracle’s features? Test the display of 3 of your phone numbers with Number Check today for free!
*These product images are examples of features in the Numeracle platform, with enlarged imagery for marketing purposes.
