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Call Regulations Are Always Evolving...Is Your Business Ready?

How Numeracle Helps Providers Fight Robocall Fraud
4 min read
Written by
The Numeracle Team
Published on
November 4, 2024

Did you hear about the telecom company hit with a $1 million fine for breaking caller ID rules? 

A political consultant used AI to illegally spoof a call campaign, and their telecom provider didn’t authenticate his caller ID before the spoofed campaign hit their networks. Now they’re facing the first-ever FCC enforcement for Know Your Customer (KYC) violations. It won’t be the last. 

For voice service providers, this should be a wake-up call. As technologies evolve, so does regulatory scrutiny, and new risks pop up every day. Preventing fraudulent call traffic means staying ahead of the game—and that’s easier said than done. 

Your team doesn’t have to keep up with every AI breakthrough or new spoofing tactic; you just need the right partner. Numeracle is a champion in helping service providers mitigate risk with U.S. Senate-recognized KYC policies, exceed federal expectations, and ensure clean traffic on their networks. 

Here’s how. 

Protect Your Network from Evolving Threats

The FCC is already cracking down on AI-generated robocalls, and even tougher rules are on the way. It’s not just the creators of AI-spoofed calls feeling the heat; telecom companies are in the crosshairs too. Gateway providers who act as on-ramps for international voice traffic into the U.S. are now liable for illegal robocalls that slip through their networks, making this a serious threat. 

Mitigating these risks takes the right policies and procedures. That’s why Numeracle developed Entity Identity Management, a technology platform that helps providers keep fraudulent traffic off their networks.

The KYC begins with Numeracle helping providers vet and verify the identity of entities placing call traffic on their networks. This stops fraudulent companies originating robocall scams from gaining access to their network. Next, Numeracle authorizes and registers these verified identities with the major wireless carriers and applies phone number reputation management to the entities’ phone numbers. That means your enterprise clients avoid being tagged by the dreaded spam or scam label—one less headache for you. 

Finally, Numeracle helps service provider clients build their playbook for monitoring and protecting their networks from fraudulent traffic. These procedures don’t just stop new fraudsters from infiltrating your network—they also prevent existing entities from launching new scams.

Staying in Line with FCC Expectations

Spam and scam technologies are evolving fast, making it difficult to know who’s on your network. But with federal regulators expecting telecoms to block bad actors, getting this right isn’t optional—it’s essential.

Numeracle helps providers vet platform users, spot bad actors, and remove them before they cause damage. Protect yourself and your customers with Numeracle’s “Know Your Customer” policy guide, designed to help you manage risk and keep your platform secure or become a Numeracle partner today.

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