Over the last few years, most enterprises have become keenly interested in branded calling solutions. When businesses place a phone call, their company’s name pops up on the screen, reassuring customers they’re not about to fall for a scam. The trouble is, traditional branded calling isn’t foolproof. The name displayed is tied to the calling party’s phone number, and if that number gets spoofed, scammers can slip through with a fake caller ID and use your name to defraud consumers.
That’s why Numeracle is bringing a new layer of protection to market: Secure Verified Identity Presentation (sVIP). It’s the first fully authenticated and secure branded calling solution that voice service providers can deliver to their enterprise customers to prevent network fraud.
Our Secure Verified Identity Presentation solution is a new way to deliver a secure form of branded calling, leveraging our Entity Identity Management (EIM) platform to vet and onboard service providers and their enterprise customers looking to join the Branded Caller ID (BCID) ecosystem governed by CTIA.
This solution was developed using industry standards and technical cooperation between carriers and handset manufacturers to enable a branded display with caller name, logo, and call reasons without consumers needing to install additional software or configure their phones to display—this solution automatically works natively on your device.
The process can be broken down into three steps.
In simpler terms, it’s the first end-to-end solution for caller identity management, offering a secure branded experience. For customers, it means you can finally trust the branded display on your phone, thanks to the verification symbols included on the call screen. For enterprises, customers might start picking up again; for service providers, you’re empowering your enterprise customers with each trusted call they make.
Numeracle is already equipped to help vet and onboard you into the BCID ecosystem. Thanks to our ecosystem partner relationships, you can be among the first to deliver secure branded calling to your enterprise customers while creating a new and differentiating revenue stream for your business.
Once onboarded, Numeracle will help register and vet your customers, phone numbers, and associated brand details like name, logo, and call reason. From there, Numeracle continues to act as your expert advisor. Our engineering and ops teams will also assist you in ensuring the technical requirements of the BCID call delivery framework are met. Our sales and marketing teams arm you with the content you’ll need to define the solution's value to your enterprise customers, from custom-branded materials to advice on marketing to your customer base.
We’ll help you ensure that your customer base fully understands the impact and value of this revolutionary new technology while keeping this a smooth process for you. We'll support you every step of the way and lay the groundwork for your enterprises to win back customer trust in their phone calls.
To start using sVIP, get in touch with Numeracle today.
The team will walk you through everything your business needs to use the technology the telecom industry has been waiting for.
