“I know spam labels are a problem, but our calls get through fine.”
It’s a common refrain in the calling business—especially from companies without a clear view of how their calls appear to consumers. Any red flags in the data, like lower-than-expected answer rates, can be brushed off with, “Customers just don’t pick up like they used to.”
Don’t underestimate people’s willingness to answer the phone. If your answer rates aren’t where you want them, there’s likely a simpler explanation: your calls are being flagged as spam.
Even businesses with disciplined call operations aren’t immune. With spam calls near all-time highs, carriers are quick to flag anything suspicious, and legitimate callers regularly get caught in the crossfire. In fact, one in four business numbers is at risk of a spam or scam label at any given time.
The only way to know is to check for yourself. Why not give it a try now?
Numeracle lets businesses check how three outbound phone numbers appear on customers’ mobile phones across all major wireless networks, all for free.
If your numbers are clean, great—seeing it firsthand is worth the peace of mind. But chances are, you’ll be surprised. Thousands of businesses struggle to connect with customers due to undetected spam or scam labels, and the cost of a missed call adds up fast.
If scam labels aren’t getting in your way, old CNAM associated with the numbers may be causing your connectivity issues. Most don’t realize that previous owners may have added a caller name that you don’t even know is there. Numeracle’s Number Check solution will also detect old CNAM and caller names as well as spam labels.
On-demand visibility into your phone numbers is a game-changer. If your answer rates dip, you won’t waste time tweaking call scripts or adjusting call times—only to hope for results. Instead, you can quickly pinpoint the real culprit behind many struggling call campaigns: a negative call label.
And with Numeracle, you’re not just checking for spam or scam labels. The platform also helps keep them off your numbers entirely.
Numeracle’s identity verification tools register your number with carriers, proving you’re a legitimate entity. That’s why 99.8% of numbers on the platform stay label-free—a far cry from the 25% of business numbers dealing with spam or scam labels. And if a label does slip through, the remediation team resolves it fast, often before you even notice there’s a problem.
Thousands of businesses trust these solutions, but it starts with a simple check. See how your numbers look today, and the lifeboat your call campaign needs could be just a few clicks away.
