BUFFALO, N.Y., and ARLINGTON, Va., May 3, 2019 -- Arbeit Software, a leading contact software provider for call centers, small businesses and debt collection agencies, today announced a strategic collaboration with Numeracle™, Inc. the pioneer of robocall blocking and labeling visibility and control in the calling ecosystem, to provide Numeracle’s Number Registration and Trusted Entity™ Certification solutions to Arbeit’s existing and future customers.
Through this new partnership with Numeracle, Arbeit continues to demonstrate its commitment to de-stigmatizing the debt collection industry by empowering responsible agencies to call consumers in a transparent way.
Arbeit’s existing and future customers will now have the ability to register the phone numbers they use to communicate with consumers across the carrier and app ecosystem as well as certify their calling party trust. Numeracle’s registration and certification services as provided by Arbeit will also include access to monthly health check and risk rating reports, which provide the ability to see how calls are being labeled and to add, edit, revise or swap out numbers if needed.
“Arbeit’s mission to enhance the productivity and compliance of its clients while improving customer engagement metrics makes the company a natural fit for a strategic partnership with Numeracle,” said Rebekah Johnson, Founder & CEO, Numeracle. “By taking the initiative to extend Numeracle’s visibility and control in the call blocking and labeling ecosystem to its customer base, Arbeit is enabling its clients to effectively adapt to the changes in call delivery best practices with actionable measures to improve right party contacts and maintain positive brand reputation.”
“The increased contact rate our clients are going to see from this is going to be nuts,” said Alex Villafranca, CEO and co-founder of Arbeit Software. “Just ask yourself, if a call rang your cell phone right now, your screen lit up red and said "SCAM LIKELY" would you pick it up? If you did, would you take that caller seriously? The answer’s a big fat "NO!”. This is a game changer for agencies and we’re excited to be among the first contact solution providers in the collections industry to start offering this service to its clients.”
The addition of call blocking and labeling solutions to Arbeit's existing offering aims to empower responsible businesses to reach consumers in a transparent way, and in turn, create “a new calling ecosystem.”
About Arbeit Software
Arbeit Software is a leading contact solutions provider for call centers, debt collection agencies and small businesses. The suite of software was concepted by former debt collection agency owners and is built to be efficient, easy to use and powerful. In addition to a broadcast dialer, Arbeit offers a first of its kind, TCPA compliant manual dialing solution that removed the 3 second pause from the beginning of calls and allows agencies to make up to 250 manual calls per hour, per agent. Their business phone system is a perfect fit for small businesses who value cost efficiency and reliability. To see a demo or get a quote, visit www.arbeitsoftware.com.
