Numeracle to Host Master Class Series at the 2023 Call & Contact Center Expo in Las Vegas

McLean, VA., Apr. 24, 2023 – Numeracle™ Inc. (“Numeracle” or the “Company”), the pioneer of Verified Identity™ and Entity Identity Management™ for communications, today announced the debut of a series of Master Classes entitled “Removing the Boundaries to Better Connectivity with Identity,” to be presented live at the Call & Contact Center Expo this week in Las Vegas.

The four courses in this Master Class series will each focus on a specific aspect of identity management in communications and its role in improving the success of business-to-consumer interactions. Courses include:

• SPAM: "An American Meat Icon" or The Way Your Calls Are Being Delivered Right Now – presented by Samantha Hofer, Enterprise Sales Executive, Numeracle, and Caleb Hymel, Enterprise Sales Executive, Numeracle
• How to Define, Implement and Measure ROI of Branded Communications – presented by Alexander Carter, VP of Business Development, Numeracle
• Best Practices for Dialing Strategies, Contact Strategy, and Campaign Success – presented by Frank Pettinato, CEO, Avantive Solutions, and Sarah Delphey, VP of Trust Solutions, Numeracle
• Identity: The Key to Owning Brand Reputation and Caller Identity – presented by Sarah Delphey, VP of Trust Solutions, Numeracle

“If your identity isn’t delivered with trust the moment it lands on your called party’s mobile device, all the time and money your business has invested into new dialer technologies, agent re-scripting, and best practices won’t matter,” said Alexander Carter, VP Business Development, Numeracle. “The team at Numeracle is passionate about educating the marketplace on what’s available to help legal businesses stay connected with their customers and prospects. We’re excited to share industry-tested recommendations on delivering a positive and successful interaction with every communication in our new Master Class series.”

“There is no one-size-fits-all, silver bullet solution on how to maximize customer engagement in today’s evolving contact center landscape,” said Frank Pettinato, CEO, Avantive Solutions. “Together with Numeracle, we’re sharing the knowledge we’ve obtained from decades in the industry and lessons learned on how to evaluate and combine identity management with tools to engage with trust, respect, transparency, and success to create a formula that works best for your unique measurement criteria and communications goals.”

Master Classes will be presented by the Numeracle and Avantive Solutions teams every hour from 11:00 am - 4:00 pm PDT, Wednesday, April 26, and Thursday, April 27, 2023, in Booth #10048, directly across from Numeracle Booth #10054. Registration to attend the live courses is available at: https://www.numeracle.com/master-classes. 

The Master Classes will also be available for on-demand learning post the Call & Contact Center Expo. The early access waitlist to receive the recorded content directly to your inbox is available at: https://www.numeracle.com/master-class-download-form.