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Telecom Industry Insights

Your source for information on major milestones within the communications ecosystem, including proof of concepts, industry collaboration, and new technologies.

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4 min read

Call Regulations Are Always Evolving...Is Your Business Ready?

The FCC fined a telecom company $1 million for illegally spoofing AI calls, highlighting the need for stronger fraud prevention like Numeracle’s KYC.

2 min read

How a Failing Call Campaign Turned into Record Performance

We turned around a failing phone outreach campaign by quickly addressing call labeling issues to provide strategic insights for long-term success.

6 min read

The Values & Limitations of Branded Calling

What's possible with branded calling? When delivered accurately and securely, it fosters trust and creates a positive customer experience.

5 min read

2024 Telecom Forecast: Identity, Security, & AI

Discover Numeracle's vision for 2024 in telecom: a blend of identity, security, and AI innovations aimed at redefining connectivity and trust.

4 min read

Pioneering Identity-Based Cybersecurity in Voice

We've been the pioneers in protecting digital identity in communications, defending against identity fraud with authenticated caller ID.

2 min read

End-of-Year Countdown for Entity Identity Management Savings

The end of 2023 is fast approaching, and there's no better time to ensure your calls are accurately and securely delivered. Reach out to get a promo!

4 min read

iOS 17 Update Affects Caller Display & Voicemails

Apple's latest iOS 17 software update includes new call features, but caller information is still difficult to read.

4 min read

Recognizing Excellence While Bravely Pioneering the Unknown

Numeracle met for an all-hands team meeting to explore what drives each of us to push for excellence in our own roles to ensure the greatest success.

5 min read

To “Restore Faith in Caller ID,” Call Blocking & Labeling Analytics Need Help. Let’s Do Better.

Our filed response to the FCC on recommendations for protecting American citizens from illegal robocalls while empowering legal callers.

11 min read

Reviewing the SIP Forum’s 2023 Know Your Customer Summit

Observations from Pierce Gorman, a Distinguished Member of Numeracle's Technical Staff, from the SIP Forum's KYC Summit.

4 min read

FTC and Partners Announce Enforcement Sweep and Five New FTC Civil Actions

Operation Stop Scam Calls is the latest enforcement from the FTC & partners against companies practicing 3rd-party lead gen and robocall technologies.

5 min read

Retail: Are You Being Mistaken as “Spam”?

For retailers, reducing friction while enhancing brand identity and customer experience is a balancing act that falls apart if calls are sent as spam.

7 min read

Security & Consumer Protection via Know Your Customer (KYC)

If you prioritize and follow through on your KYC policies, you, your business, and your customers will be safe from fraud events.

8 min read

Bringing Purpose to STIR/SHAKEN Through Identity With KYC – A Recap

There are, in fact, KYC standards, you should be adopting them, and there is a defined process available to you today.

4 min read

Twitter Launched Verified Organizations, But Does It Verify Anything?

"Twitter Verified Organizations" enables organizations to manage their account verification, but it depends more on willingness to pay than security.

3 min read

The FCC Naming Twilio In Enforcement Is Big News For Service Providers

The FCC issued notices to major voice service providers to cease and desist from carrying suspected illegal robocall traffic.

3 min read

Numeracle sets a New Remediation Record for Correcting Improper Call Labels

Numeracle is proud to announce a new record for correcting improper call labels on behalf of our customers, emphasizing the importance of remediation.

3 min read

The Threat of Voice Snowshoeing

Misleading, costly, & short-term solutions that avoid filtering and spam blocking by spreading out calling traffic can lead to poor number reputation.

4 min read

From Texas to Switzerland to India - The Latest FCC Action Shows Why Global Enforcement is so Difficult

The FCC takes action against a non-compliant provider for failing to meet robocall mitigation requirements and proves why global enforcement is hard.

5 min read

From ‘Authentic, Notable, and Active,’ to ‘Phone, Credit Card, and $8 a month’

With the changes to Blue Checkmark Verification made by Elon Musk, verification is now driven by monetization instead of truth and transparency.

5 min read

The Inside Scoop on Call Delivery: Part III

Part III of our Call Delivery FAQ series is on the heavy-hitting questions we get asked about branded calling.

2 min read

A Change in Caller Name Display for Incoming Calls

Apple's iOS 16 software update takes a step backward in providing authenticated caller information and caller name display for incoming phone calls.

7 min read

Smart Shopping: The Ultimate Vendor Evaluation Checklist

Not sure which solution provider is right for your business? We've put together the ultimate guide to help you find the right solution for you.

5 min read

Protecting Communications in the Automotive Industry

Exploring the lack of trust in phone calls within the automotive industry, especially in the wake of regulations against auto warranty scam calls.

3 min read

Inside the Innovators: Peter Licata discusses Partnerships and Client Business

Numeracle's President discusses how to build meaningful partner & client relationships and how to leverage partnerships to enter new markets.

4 min read

Inside the Innovators: Joe Galvin talks Number Reputation Management

Kicking off the series is Joe Galvin, our VP of Client Engagement, to discuss the value of Number Reputation on brand management & best practices.

4 min read

Numeracle's STIR/SHAKEN Implementation Report Part III

Closely monitoring the steadily increasing numbers in the Robocall Mitigation Database, a new milestone of 7,000 implementations has been reached.

1 min read

That’s a Wrap on Tuesday Talks Season One

Numeracle wraps up Season 1 of the Tuesday Talks podcast with a finale that recaps 2021 regulatory and technology highlights and predictions for 2022.

5 min read

How Trusted Cross-Border Communications Can Work with STIR/SHAKEN

With the FCC's new focus on gateway providers as the entry for illegal robocalls, we explore how cross-border call delivery could work in STIR/SHAKEN.

5 min read

Numeracle’s STIR/SHAKEN Implementation Report: Part II

The September 28th STIR/SHAKEN Implementation Deadline to have filed within the Robocall Mitigation Database has passed, where does the count stand?

4 min read

Numeracle’s STIR/SHAKEN Implementation Report

Before the September 28th deadline, we dove into the Robocall Mitigation Database to analyze who has and has not fully implemented STIR/SHAKEN.

3 min read

A Conversation on Branded Calling

For PACE Community Insights, Numeracle and Avantive Solutions leadership discussed RCD technology and the benefits of implementing a branded calling.

7 min read

STIR/SHAKEN Virtual Summit Webinar Recap

Numeracle presented with Aegis Mobile at the SIP Forum 2021 STIR/SHAKEN Virtual Summit to discuss the need for KYC and what to expect post-June 30th.

5 min read

Spoof Protection with the Help from YouMail

A Robocall Mitigation Solution to protect subscribers from unwanted robocalls or spoofed calls, improve service quality, eliminate costs and complaint

1 min read

Alexander Carter joins Numeracle as VP of Business Development

To kickstart our next chapter of growth, Alexander Carter joins Numeracle as VP of Business Development.

5 min read

Somos Q&A: Trust & Value for Consumers Part 3

Q&A Interview Presented by Somos: Delivering Trust and Added Value to Consumers Part Three

9 min read

Robocall Mitigation Plans: The Last Mile

With one week to go, we're reviewing who's filed a certified Robocall Mitigation Plan with the FCC and how these plans support STIR/SHAKEN.

2 min read

Restoring Confidence to Outbound Calling

This customer testimonial explores how MedicareInsurance.com utilized Numeracle to improve the integrity of its business communications.

1 min read

Podcast: KYC, Know Your Customer

In this podcast, Numeracle’s Rebekah Johnson and Fonative’s Steve Smith discuss the landmark FTC order setting a new precedent for due diligence.

1 min read

T-Mobile Releases Free Caller ID Name Display to Subscribers

For those of you focused on Caller ID strategy, we have good news. Numeracle Verified Identities' Calling Names can now be displayed on T-Mobile.

3 min read

Summary of the Pallone-Thune TRACED Act

The Pallone-Thune TRACED Act, bipartisan legislation designed to crack down on unlawful robocalls to consumers, has mandated STIR/SHAKEN.

2 min read

Video: The Pallone-Thune TRACED Act

The newest bipartisan robocall bill was released by Congress and looking favorable to pass quickly. Check out our video interview on the subject.

3 min read

iOS 13 to Silence Unknown Callers

Apple's iOS 13 software update comes with new features to send unknown callers to voicemail.

3 min read

8 Anti-Robocalling Principles from 51 AGs to 12 Major Carriers

51 state attorneys general and 12 major phone companies just announced collaboration to curb illegal robocalls.

7 min read

SHAKEN/STIR: A Step Toward Returning Trust to Incoming Calls

STIR/SHAKEN, it's not a silver bullet solution, but it is an important commitment to the ongoing validity of the voice channel.

3 min read

Industry Response to the CFPB’s NPRM for Debt Collection

What these newly proposed regulations mean for collections communications.

1 min read

Joe Galvin, joins Numeracle as the VP of Client Engagement

Call center industry veteran, Joe Galvin, joins the Numeracle team to head up the Client Engagement organization!

3 min read

The Stopping Bad Robocalls Act: Deconstructed

Reintroduced by Rep. Frank Pallone, the Stopping Bad Robocalls Act is another attempt to strengthen the TCPA and the FCC’s fight against “robocalls.”

1 min read

A Meeting of the Anti-Robocall Minds: SIPNOC 2018

We attended SIPNOC 2018, the SIP Forum’s “SIP Network Operators Conference," last week. Here's what we thought.

2 min read

What’s the Cost of a Missed Call?

When legal calls aren't able to properly 'get through,' consumers are at risk of missing wanted, life-saving, and critical calls.

1 min read

Legal Calls vs Illegal Calls: Who’s Calling the Shots?

Debate over the definition of the word "robocall" is key to finalizing restrictions of how "robocalls" may continue to be originated.

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