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News & Insights

Call Blocking & Labeling

The latest industry news on call blocking, improper spam labeling, illegal robocalls, STIR/SHAKEN and robocall legislation, call spoofing, and more.

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2 min read

How a Failing Call Campaign Turned into Record Performance

We turned around a failing phone outreach campaign by quickly addressing call labeling issues to provide strategic insights for long-term success.

7 min read

The Highest Level of Call Protection with Reputation Management

Numeracle's self-service Reputation Management Platform and industry-leading customer service stands above the rest.

4 min read

Software Is Frustrating—Reputation Management Doesn’t Have To Be

Numeracle's platform offers businesses user-friendly control over phone number reputation, with proactive support to ensure optimal performance.

3 min read

Keep Your Clients’ Numbers Clean: Strategies for BPOs

BPOs and contact centers face challenges managing outbound calls for multiple brands and clients with varying call types, often risking spam labels.

2 min read

Stopping Spam Labels Takes More Than Caller Reputation

Our remediation services quickly resolve spam labels to protect your business numbers with expert intervention and direct carrier relationships.

2 min read

Restore Trust, Recover Revenue: Phone Outreach in 2024

Reputation drives business success, yet many overlook the importance of protecting phone numbers, which are crucial to customer trust.

3 min read

FCC Provides KYC Enforcement for Deep Fake Robocalls

FCC's Lingo ruling underscores the need for strong KYC in telecom. Numeracle's Model KYC Policy offers a path forward.

2 min read

Keeping Up With The Carriers

Tired of battling spam labels? Learn how to protect your business calls and reach your customers effectively.

3 min read

Outbound Dialing Mistakes Are Costing Businesses

Harmful outbound dialing practices could be the reason your legitimate calls are being labeled as spam. This is what you need to know.

5 min read

2024 Telecom Forecast: Identity, Security, & AI

Discover Numeracle's vision for 2024 in telecom: a blend of identity, security, and AI innovations aimed at redefining connectivity and trust.

5 min read

Rebuilding Trust in Healthcare Calls During Open Enrollment

Healthcare professionals face increased communication challenges during open enrollment due to increased scams and patient distrust.

5 min read

Mortgage Communications: Is it Time to Re-Think Your Outreach Strategy?

As many Mortgage Lenders turn to branded calling amid shifting markets, the need for a more tailored branding strategy becomes essential.

5 min read

Are Misleading Call Intent Labels Costing Your Business?

Call intent labeling can serve as a vital guide, enabling users to discern the nature of incoming communications from potential spam to unwanted.

5 min read

To “Restore Faith in Caller ID,” Call Blocking & Labeling Analytics Need Help. Let’s Do Better.

Our filed response to the FCC on recommendations for protecting American citizens from illegal robocalls while empowering legal callers.

3 min read

A Reminder to Rethink Number Rotation Solutions

Relying on number rotation to address call labeling is expensive, hard on resources, and gives call recipients no ability to establish trust in calls.

4 min read

FTC and Partners Announce Enforcement Sweep and Five New FTC Civil Actions

Operation Stop Scam Calls is the latest enforcement from the FTC & partners against companies practicing 3rd-party lead gen and robocall technologies.

5 min read

Retail: Are You Being Mistaken as “Spam”?

For retailers, reducing friction while enhancing brand identity and customer experience is a balancing act that falls apart if calls are sent as spam.

4 min read

Empower and Protect Calls with an Entity Identity Management Solution

The need for trust in communications is encouraging businesses to protect and actively manage their calling identity with on-demand data.

6 min read

Can You Handle Managing Your Spam Labeling Issues on Your Own?

Managing the reputation of your numbers is hard and time-consuming. Learn what it takes to monitor your numbers and the lengthy remediation process.

3 min read

Overcoming Spam: How Numeracle Empowered MarketWise Calls

MarketWise Solutions' success story: Overcoming incorrect spam labeling challenges and enhancing number reputation with Numeracle.

3 min read

The True Cost of “Real-Time” Monitoring

One of the biggest misconceptions we hear a lot today is the promise of “real-time” data monitoring. What does that mean, and how real-time is it?

6 min read

Elevate Your Identity: How to Set Yourself Apart From The Bad Actors

The telecom landscape is facing challenges from bad actors who engage in illegal traffic, making it more important for businesses to take action.

2 min read

True or false? Getting labeled Spam or Scam only affects cold-calling campaigns

Many businesses are under the impression that they won't be mislabeled as a Spam call because they're calling existing customers and not leads lists.

2 min read

The January 2023 Remediation Report: The Record-Breaking Continues

The Jan 2023 Remediation Report reports new monthly records and predicts increasing frequency of call labeling events as analytics algorithms change.

2 min read

Why are My Numbers Being Labeled as Spam?

Do you know if your calls are ringing through as Spam and preventing you from reaching your customers? Learn why this happens and how we fix it.

3 min read

Numeracle sets a New Remediation Record for Correcting Improper Call Labels

Numeracle is proud to announce a new record for correcting improper call labels on behalf of our customers, emphasizing the importance of remediation.

3 min read

The Threat of Voice Snowshoeing

Misleading, costly, & short-term solutions that avoid filtering and spam blocking by spreading out calling traffic can lead to poor number reputation.

5 min read

Dialing Strategies to Protect your Phone Number Reputation

Healthy number reputation starts with a good dialing strategy. These best practices ensure you're respectfully engaging with your called parties.

5 min read

Protecting Communications in the Automotive Industry

Exploring the lack of trust in phone calls within the automotive industry, especially in the wake of regulations against auto warranty scam calls.

4 min read

The Inside Scoop on Call Delivery: Part II

Part II of our Call Delivery FAQ series focuses on the importance of number reputation and best practices for setting up call campaigns for success.

4 min read

The Inside Scoop on Call Delivery: Part I

Part one of our ongoing Call Delivery FAQ series focuses on the questions we get asked every day on all things STIR/SHAKEN and attestation levels.

5 min read

Why We’re Still Talking About Phone Number Reputation

Maintaining a healthy phone number reputation is the answer within your overall dialing strategy and the cornerstone to protecting brand identity.

6 min read

STIR/SHAKEN didn’t stop your Spam labeling, did it?

Numeracle debunks the myth that implementing STIR/SHAKEN solves all call blocking & labeling issues for you but you still need reputational analytics.

5 min read

Spoof Protection with the Help from YouMail

A Robocall Mitigation Solution to protect subscribers from unwanted robocalls or spoofed calls, improve service quality, eliminate costs and complaint

8 min read

Will My Calls Be Blocked on July 1?

With the June 30th STIR/SHAKEN deadline coming up, here are all the facts you need to know about the framework and the Robocall Mitigation Database.

2 min read

Restoring Confidence to Outbound Calling

This customer testimonial explores how MedicareInsurance.com utilized Numeracle to improve the integrity of its business communications.

5 min read

Unanswered Calls Across Devices

Our review of call blocking, labeling, filtering, and screening technologies available from multiple carriers and device manufacturers.

2 min read

Call Labeling’s Latest Disruption: the Remote Conference Solution Call Back

As remote work continues, we've found the "call me" feature of many popular conference solution providers rings as “Potential Spam” to join a meeting.

3 min read

Understanding Spam Labeling

Spam vs Scam … oh, the difference one letter makes when it comes to how your calls are being perceived and presented to consumers.

5 min read

Why It’s Getting Tougher to Connect With Your Customers

Call blocking and labeling, new robocall legislation, STIR/SHAKEN, Apple iOS 13: learn how all of this impacts your contact rates.

3 min read

iOS 13 to Silence Unknown Callers

Apple's iOS 13 software update comes with new features to send unknown callers to voicemail.

4 min read

Scam, Fraud Alert, Spam Likely, Nuisance Caller, etc.

The story of call labeling technologies, deconstructed to explore differences between carrier, analytics, and app providers.

5 min read

Call Blocking & Labeling: Technology Only as Strong as its Weakest Link

Not all unknown calls are unwanted, not all unwanted calls are robocalls, not all robocalls are illegal.

2 min read

What’s the Cost of a Missed Call?

When legal calls aren't able to properly 'get through,' consumers are at risk of missing wanted, life-saving, and critical calls.

2 min read

Do You Know How Your Calls Are Being Labeled Across the Network?

Fraud. Scam Likely. Spam. If you’re a business using the voice channel to connect with consumers, these are the labels being displayed when you call.

It starts with an insight

Are you curious about how your calls are being labeled? Maybe you know you have a problem and don't know where to start?

Contact us today and take the first step towards high quality and trusted connections.